Refund policy

At Griffin Crest, all of our products are custom printed and made to order with love. Because each item is created specifically for you, we do not accept returns or exchanges for sizing preferences, change of mind, or buyer's remorse. Please review product descriptions, sizing information, and photos carefully before placing your order.

Damaged or Defective Items If your item arrives damaged, defective, or with a print error, we will make it right! Please contact us within 7 days of delivery at griffincrestapparel@gmail.com with your order number and a clear photo of the issue. We will send a free replacement at no cost to you.

Wrong Item Received If you received the wrong item, please contact us immediately at griffincrestapparel@gmail.com with your order number and a photo. We will resolve the issue promptly.

Sizing Policy All apparel items at Griffin Crest are intentionally designed in an oversized fit. Each product listing clearly states the sizing and intended fit. Because our sizing is fixed and communicated upfront, we do not offer exchanges or store credit for sizing preferences.

Refunds In rare cases where an issue falls outside the above, we may offer store credit at our discretion. Approved refunds will be returned to your original payment method within 10 business days.

Questions? Contact us anytime at griffincrestapparel@gmail.com — we're happy to help!